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Terms and Conditions


Last updated: 16 May 2026

These Terms and Conditions govern your use of the Newport IW Football Club website (“the Website”) and any purchases or transactions made through it.

By using this Website, you agree to these Terms.

If you do not agree, please do not use the Website.

1. About Us

This Website is operated by Newport Isle of Wight Football Club (“Newport IW FC”, “the Club”, “we”, “us”, “our”).

Contact details:

Email: hello@niowfc.com
Address: Newport IW Football Club, The Racecourse, Newport, Isle of Wight, PO30

2. Website Use

You agree to use this Website only for lawful purposes.

You must not:

  • Use the Website in any way that breaches applicable law
  • Interfere with the operation or security of the Website
  • Attempt unauthorised access to systems or accounts
  • Upload harmful code or malicious software
  • Misuse contact forms or ordering systems
  • Impersonate another person or organisation

We reserve the right to restrict or terminate access where misuse occurs.

3. Accuracy of Information

We make reasonable efforts to ensure information is accurate.

However, content may occasionally contain errors, omissions, or outdated information.

Match details, fixtures, events, pricing and availability may change without notice.

The Club does not guarantee that all content will always be accurate or uninterrupted.

4. Intellectual Property

Unless otherwise stated, all Website content belongs to Newport IW FC or is used with permission.

This includes:

  • Logos
  • Club branding
  • Text
  • Photographs
  • Graphics
  • Videos
  • Match reports
  • Historical content

You may view and print content for personal, non-commercial use only.

You must not reproduce, distribute, modify or commercially exploit content without written permission.

5. Merchandise Sales

Where merchandise is sold through the Website:

Product descriptions

We aim to ensure descriptions and images are accurate, but colours and appearance may vary depending on device settings.

Pricing

Prices are shown in pounds sterling (£).

We reserve the right to amend prices at any time.

Pricing errors may be corrected, including after an order is placed.

Payment

Payment must be made in full at checkout using approved payment methods.

Payments are processed securely by third-party providers.

The Club does not store full payment card details.

Availability

All products are subject to availability.

If an item becomes unavailable after ordering, we may cancel the order and issue a refund.

Delivery

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by postal or courier providers.

Returns

Returns and refund arrangements will be set out in the applicable Returns Policy.

Your statutory consumer rights are unaffected.

6. Supporters Association Memberships

Where memberships are sold through the Website:

  • Membership benefits are as described at the time of purchase
  • Memberships are personal unless otherwise stated
  • Benefits may change where reasonably necessary
  • Expiry dates will apply where relevant

Unless otherwise stated, membership fees are non-refundable once activated.
This does not affect statutory rights where applicable.

7. Event and Ticket Sales

Where event tickets are sold:

  • Tickets are subject to availability
  • Ticket terms may vary by event
  • Admission may be refused where behaviour is unsafe, abusive or disruptive
  • Ticket refunds are at the Club’s discretion unless required by law

Postponed or cancelled events may be subject to separate arrangements.

8. Donations

If the Website accepts donations:

  • Donations are voluntary
  • Unless stated otherwise, donations are non-refundable

Gift Aid declarations are subject to eligibility.

9. User Content

If you submit content (including comments, forms, media or messages), you confirm that:

  • You have the right to submit it
  • It does not infringe others’ rights
  • It is not unlawful, offensive or abusive

We may remove content at our discretion.

10. Third-Party Services

The Website may link to third-party services including:

  • Payment processors
  • Ticketing systems
  • Social media platforms
  • Sponsors
  • League websites

We are not responsible for external websites or services.

11. Limitation of Liability

To the extent permitted by law, Newport IW FC is not liable for:

  • Interruptions or Website downtime
  • Loss caused by reliance on Website content
  • Technical failures
  • Third-party service issues
  • Indirect or consequential losses

Nothing excludes liability for fraud, death or personal injury caused by negligence, or rights that cannot legally be excluded.

12. Website Availability

We do not guarantee uninterrupted access.

The Website may be suspended for maintenance, updates or operational reasons.

13. Privacy and Cookies

Use of the Website is also governed by:

  • Privacy Policy
  • Cookie Policy

14. Changes to Terms

We may update these Terms from time to time.

Updated Terms will take effect when published.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.